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Online Help and Frequently Asked Questions


General

  1. What do I do if I don't know my password?
  2. What is the Thomson TipSheet?
  3. For which indices does Fox Market Wire, provided by Thomson Investors Network, provide data?
  4. How do I set up a portfolio?
  5. How do I edit a portfolio?
  6. How many portfolios may I have?
  7. How many securities may I track per portfolio?
  8. Are stock splits automatically accounted for in portfolios?
  9. Who provides the information contained in Fox Market Wire?
  10. Who should I contact if I have a question that isn't answered here?

What do I do if I don't know my password?
You may retrieve your lost or forgotten username/password by providing us with some identifying information. To do so click here.

What is the Thomson TipSheet?
A one-stop approach to information on stocks and mutual funds. Search by company ticker or name to display a one page report packed with easy-to-read quotes, analyst ratings, and earnings estimates.

For which indices does Fox Market Wire, provided by Thomson Investors Network, provide data?
Fox Market Wire provides access to real-time data for the Dow Jones Industrial Average (INDU), NASDAQ Composite (COMPX), S&P 500 (INX), New York Stock Exchange Composite - NYSE (NYA.X), and the American Stock Exchange Composite - AMEX (XAX.X). For your convenience in monitoring these indices, LiveTicker is programmed to automatically display current figures.

How do I set up a portfolio?
At any point in the site, click on "Your Portfolio." To set up your Portfolio, fill in the desired fields and click on the "Submit" button. This will take you to "Edit Portfolio". At this point you may add more securities by clicking "Add Securities".

How do I edit a portfolio?
At any point in the site, click on "Your Portfolio." Select the portfolio you would like to edit, press "Change Portfolio" and then click on "Edit Portfolio." Edit the information as needed and click "Submit."

How many portfolios may I have?
Registered Members may set up and monitor up to 10 portfolios.

How many securities may I track per portfolio?
Registered Guests and Registered Members may track up to 25 securities per portfolio.

Are stock splits automatically accounted for in portfolios?
Yes. The number of shares held and initial transaction price will be adjusted for stock splits from the date you enter the initial transaction. You will be notified of stock splits through alerts.

Who provides the information contained in Fox Market Wire?
Fox Market Wire is provided by Thomson Investors Network. Financial data is provided by Thomson Financial Services companies who also provide information and analysis to professional traders, brokers and research analysts. These companies include First Call, Investext, CDA/Investnet, Muller Data, Municipals Group, Securities Data Company, CDA/Spectrum, Technical Data, CDA/Wiesenberger, and Institutional Shareholder Services (ISS). Opinion and analysis is provided by insider trading expert, Bob Gabele. News is provided by COMTEX news service.

Who should I contact if I have a question that isn't answered here?
Who should I contact if I have a question that isn't answered here? You may contact our customer service department at Foxmarketwire@thomsoninvest.net.

 
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